Witton Street Surgery
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otice February 2018
p Us to Help You
Freedom of Information
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uirement and Statement of Intent
lication of GP Earnings
Common Health Questions
Conditions A to Z
Behind the Headlines
BBC Health News
YouTube stars 'might encourage kids to eat more calories'
26 May 2018 09:24
Social media stars Zoella and Alfie Deyes feature in a study into the protection of children online.
Boots owner denies overcharging NHS for cancer mouthwash
26 May 2018 14:03
A Times newspaper investigation found the NHS was charged £3,220 for a mouthwash used by cancer patients.
Breast screen error 'could have been spotted earlier'
25 May 2018 09:02
A leading cancer expert says the problems date back to 2005, but no one was properly checking the data.
Cancer patient feels 'privileged to be alive' after NHS trial treatment
25 May 2018 00:40
Taking part in clinical trials can bring enormous benefits, but few people are signing up
BBC presenter on finding out her cancer is incurable
25 May 2018 14:01
5 live's Rachael Bland says she got the call from her doctor when she was on a day out with her son.
Smoking ban plan for Welsh playgrounds
25 May 2018 10:11
A strengthening of laws to ban smoking in public places in Wales is being put forward.
Patients At This Practice Are Entitled To:
Be provided with services in a courteous, civil and co-operative manner.
A clear explanation of, and advice on, the patient's medical condition and any proposed treatment.
A referral for specialist medical opinion or other second opinion in appropriate circumstances.
Receive information via the practice notice board/website/newsletter of any relevant health promotion exercise and preventative medicine initiatives.
Absolute confidentiality of medical records maintained by the practice subject to any provisions for disclosure imposed or allowed by law.
Access their own personal health records, in accordance with the Data Protection Act (please contact the practice manager if you wish to view your records).
Have any formal complaint against the practice investigated and dealt with fairly, and according to the practice complaints procedure.
Request (either in writing or verbally) to be seen by a particular doctor. We shall endeavour to comply with this request, but need not do so if the preferred doctor is not able to, or has reasonable grounds for refusing.
Patients aged 16 - 74 who have not been seen at the practice for three years are entitled to a health check, on request.
An annual health check, on request, if they are aged over 75.
Ask or arrange for a chaperone to be present during intimate examinations.
The Practice Is Entitled To:
Receive co-operation, civility and courtesy from its patients at all times.
The Practice Will Not Accept:
Rudeness, threats or aggressive behaviour directed towards practitioners, staff or other patients, or repeated abuse of its facilities including emergency or out of hours service. The practice may remove from the list anyone who is violent or abusive.
Please inform the practice if you change your telephone number or name and address (remember to add your postcode).
Please make appointments that you know that you can keep and arrive on time. If for some reason you are unable to keep your appointment please inform the practice as soon as possible.
Be patient if your doctors are running late - on another occasion it might be you who needs the extra time!
Don't ask for another member of the family to be seen at your appointment without making prior arrangements.
Ask for a GP home visit only if you are too ill to go the surgery. If possible telephone before 10.30am.
Read the information on this website and in the practice booklet. This will help you get the best from the services available.
© Neighbourhood Direct Ltd 2018
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162 Witton Street, Northwich, CW9 5QU
Telephone 01606 544850
Website supplied by
Oldroyd Publishing Group
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