Witton Street Surgery
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otice February 2018
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Behind the Headlines
BBC Health News
Women's frozen eggs 'should be stored for longer'
21 Jan 2019 01:23
The 10-year limit for keeping a woman's frozen eggs is arbitrary and does not reflect current technology, campaigners say.
Carter Cookson: Baby who needed new heart dies
19 Jan 2019 23:27
His parents, who lost their first son in 2013, say Carter Cookson has "gained his angel wings".
Gosport hospital deaths: Evidence 'strong enough to bring charges'
20 Jan 2019 01:44
More than 450 patients died after being prescribed painkillers at Gosport War Memorial Hospital.
The pain of Tourette's: 'I'm always covered in bruises'
20 Jan 2019 02:08
Charity Tourettes Action has discovered that patients are facing long delays in diagnosis.
Two dead after pigeon dropping infection at hospital
19 Jan 2019 18:17
An investigation is under way after patients contracted a fungal infection associated with pigeon droppings.
Differences in GP access across England 'shocking'
19 Jan 2019 01:54
A BBC analysis suggests there is a shocking variation in access to GPs across England, doctors' leaders say.
Patients At This Practice Are Entitled To:
Be provided with services in a courteous, civil and co-operative manner.
A clear explanation of, and advice on, the patient's medical condition and any proposed treatment.
A referral for specialist medical opinion or other second opinion in appropriate circumstances.
Receive information via the practice notice board/website/newsletter of any relevant health promotion exercise and preventative medicine initiatives.
Absolute confidentiality of medical records maintained by the practice subject to any provisions for disclosure imposed or allowed by law.
Access their own personal health records, in accordance with the Data Protection Act (please contact the practice manager if you wish to view your records).
Have any formal complaint against the practice investigated and dealt with fairly, and according to the practice complaints procedure.
Request (either in writing or verbally) to be seen by a particular doctor. We shall endeavour to comply with this request, but need not do so if the preferred doctor is not able to, or has reasonable grounds for refusing.
Patients aged 16 - 74 who have not been seen at the practice for three years are entitled to a health check, on request.
An annual health check, on request, if they are aged over 75.
Ask or arrange for a chaperone to be present during intimate examinations.
The Practice Is Entitled To:
Receive co-operation, civility and courtesy from its patients at all times.
The Practice Will Not Accept:
Rudeness, threats or aggressive behaviour directed towards practitioners, staff or other patients, or repeated abuse of its facilities including emergency or out of hours service. The practice may remove from the list anyone who is violent or abusive.
Please inform the practice if you change your telephone number or name and address (remember to add your postcode).
Please make appointments that you know that you can keep and arrive on time. If for some reason you are unable to keep your appointment please inform the practice as soon as possible.
Be patient if your doctors are running late - on another occasion it might be you who needs the extra time!
Don't ask for another member of the family to be seen at your appointment without making prior arrangements.
Ask for a GP home visit only if you are too ill to go the surgery. If possible telephone before 10.30am.
Read the information on this website and in the practice booklet. This will help you get the best from the services available.
© Neighbourhood Direct Ltd 2019
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162 Witton Street, Northwich, CW9 5QU
Telephone 01606 544850
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Oldroyd Publishing Group
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