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Witton Street Surgery
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octors & Staff
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nspection 19 March 2019
otice February 2018
p Us to Help You
Freedom of Information
GMS Contractual Re
uirement and Statement of Intent
lication of GP Earnings
Common Health Questions
Conditions A to Z
Behind the Headlines
BBC Health News
NHS e-health systems 'risk patient safety'
07 Dec 2019 00:26
The use 21 separate electronic record systems in NHS hospitals across England 'could lead to errors'.
Doddie Weir: The rugby legend who won't give in to MND
07 Dec 2019 00:23
Three years after being told he has a terminal illness, rugby legend Doddie Weir refuses to give it an inch.
'I was addicted to exercise'
07 Dec 2019 00:51
When does something healthy, such as exercise, become an unhealthy obsession? And can apps make things worse?
Briton Audrey Schoeman revived after six-hour cardiac arrest
06 Dec 2019 07:21
Audrey Schoeman fell unconscious when she was caught in a snowstorm while hiking in Spain.
Measles deaths 'staggering and tragic'
05 Dec 2019 18:20
Global estimates suggest 142,000 people - mostly children - died from the disease in 2018
Long waits 'leave mental health patients in limbo'
05 Dec 2019 08:47
NHS leaves patients stuck on 'hidden' waiting lists for months, a BBC investigation shows.
Patients At This Practice Are Entitled To:
Be provided with services in a courteous, civil and co-operative manner.
A clear explanation of, and advice on, the patient's medical condition and any proposed treatment.
A referral for specialist medical opinion or other second opinion in appropriate circumstances.
Receive information via the practice notice board/website/newsletter of any relevant health promotion exercise and preventative medicine initiatives.
Absolute confidentiality of medical records maintained by the practice subject to any provisions for disclosure imposed or allowed by law.
Access their own personal health records, in accordance with the Data Protection Act (please contact the practice manager if you wish to view your records).
Have any formal complaint against the practice investigated and dealt with fairly, and according to the practice complaints procedure.
Request (either in writing or verbally) to be seen by a particular doctor. We shall endeavour to comply with this request, but need not do so if the preferred doctor is not able to, or has reasonable grounds for refusing.
Patients aged 16 - 74 who have not been seen at the practice for three years are entitled to a health check, on request.
An annual health check, on request, if they are aged over 75.
Ask or arrange for a chaperone to be present during intimate examinations.
The Practice Is Entitled To:
Receive co-operation, civility and courtesy from its patients at all times.
The Practice Will Not Accept:
Rudeness, threats or aggressive behaviour directed towards practitioners, staff or other patients, or repeated abuse of its facilities including emergency or out of hours service. The practice may remove from the list anyone who is violent or abusive.
Please inform the practice if you change your telephone number or name and address (remember to add your postcode).
Please make appointments that you know that you can keep and arrive on time. If for some reason you are unable to keep your appointment please inform the practice as soon as possible.
Be patient if your doctors are running late - on another occasion it might be you who needs the extra time!
Don't ask for another member of the family to be seen at your appointment without making prior arrangements.
Ask for a GP home visit only if you are too ill to go the surgery. If possible telephone before 10.30am.
Read the information on this website and in the practice booklet. This will help you get the best from the services available.