Witton Street Surgery
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nspection 19 March 2019
otice February 2018
p Us to Help You
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uirement and Statement of Intent
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Behind the Headlines
BBC Health News
Lives 'destroyed by NHS eating disorder failures'
18 Jun 2019 00:30
As more than a million people struggle with illnesses such as anorexia, two reports say more must be done.
Listeria outbreak: More affected hospitals named
17 Jun 2019 17:55
Eight hospitals have reported cases of listeria linked to sandwiches and salads eaten by patients.
Theresa May calls for mental health to be priority
16 Jun 2019 22:37
Tackling mental health problems needs 'urgent attention', says the prime minister.
Lyme disease has 'dominated' my life
17 Jun 2019 00:07
Morven-May MacCallum speaks out as GPs are urged to be vigilant about the infection spread by ticks.
Divorce likely to put weight on children, study finds
17 Jun 2019 16:04
Study compared the weights of children whose parents had broken up with those whose parents had not.
End-of-life care not 'culturally competent'
15 Jun 2019 02:02
A study hopes to boost the small number of black and Asian people using end-of-life care services.
Patients At This Practice Are Entitled To:
Be provided with services in a courteous, civil and co-operative manner.
A clear explanation of, and advice on, the patient's medical condition and any proposed treatment.
A referral for specialist medical opinion or other second opinion in appropriate circumstances.
Receive information via the practice notice board/website/newsletter of any relevant health promotion exercise and preventative medicine initiatives.
Absolute confidentiality of medical records maintained by the practice subject to any provisions for disclosure imposed or allowed by law.
Access their own personal health records, in accordance with the Data Protection Act (please contact the practice manager if you wish to view your records).
Have any formal complaint against the practice investigated and dealt with fairly, and according to the practice complaints procedure.
Request (either in writing or verbally) to be seen by a particular doctor. We shall endeavour to comply with this request, but need not do so if the preferred doctor is not able to, or has reasonable grounds for refusing.
Patients aged 16 - 74 who have not been seen at the practice for three years are entitled to a health check, on request.
An annual health check, on request, if they are aged over 75.
Ask or arrange for a chaperone to be present during intimate examinations.
The Practice Is Entitled To:
Receive co-operation, civility and courtesy from its patients at all times.
The Practice Will Not Accept:
Rudeness, threats or aggressive behaviour directed towards practitioners, staff or other patients, or repeated abuse of its facilities including emergency or out of hours service. The practice may remove from the list anyone who is violent or abusive.
Please inform the practice if you change your telephone number or name and address (remember to add your postcode).
Please make appointments that you know that you can keep and arrive on time. If for some reason you are unable to keep your appointment please inform the practice as soon as possible.
Be patient if your doctors are running late - on another occasion it might be you who needs the extra time!
Don't ask for another member of the family to be seen at your appointment without making prior arrangements.
Ask for a GP home visit only if you are too ill to go the surgery. If possible telephone before 10.30am.
Read the information on this website and in the practice booklet. This will help you get the best from the services available.
© Neighbourhood Direct Ltd 2019
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162 Witton Street, Northwich, CW9 5QU
Telephone 01606 544850
Website supplied by
Oldroyd Publishing Group
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